Terms and Conditions

WEBSITE TERMS AND CONDITIONS

Welcome to the ®Carmel Louise.com - Fine Art Photography and Printing website. As a potential client using this website, you are agreeing to the following terms and conditions of use. By using this website, you imply your acceptance of these terms and conditions of use.                                                                                                                                                                                   

AMENDMENT OF TERMS                                                                                                                                              

®Carmel Louise reserves the right to change or modify, these terms at any time. Please check these terms prior to using this website to confirm you are aware of any changes. If you choose to continue to use this website, then it will be reasoned that you agree to all terms and conditions that follow.  

LIMITATION OF LIABILITY

®Carmellouise.com is not legally responsible for any loss or damage you might suffer related to your use of this website, whether from errors or omissions in any information,  goods and services that are offered.

It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and ®Carmellouise.com expressly excludes liability for any such inaccuracies or errors to the fullest extent permitted by law.

DELIVERY OF PAID ARTWORK

Please note that it is free delivery anywhere in Australia for unframed prints, using registered express post.

International delivery will incur a fee, which will be determined on inquiry. (please contact Carmel)

Framed prints/ artwork will incur a postage and handling fee which will be determined on inquiry. (please contact Carmel)

The delivery of fully paid artwork (unframed prints) will be via Australia Post or other reputable courier services.

Free Local delivery and pick-up are available after 2 days.

All printing orders are processed quickly upon receipt of full payment. Delivery may take between 2 and 14 days, depending on the delivery option and destination as rural addresses may take longer.

Digital goods are delivered ASAP and if there are any technical issues downloading any digital files, please contact ®Carmel Louise, so she can assist you.

RETURNS AND REFUNDS

®Carmellouise.com manages returns and processes refunds in accordance with the Australian Consumer Protection legislation. Please document the problem and contact Carmel via email clouisephotos@gmail.com within 7 days of receiving your order with a valid reason for return or exchange. Should you wish to return or exchange your order, you will be liable to pay the return fee. All refunds/ exchanges are made at the discretion of ®Carmel Louise.

DISCLAIMER

When you purchase artwork from ®Carmel Louise, you are acquiring an archival, museum grade quality print/ artwork carefully designed to last a minimum 75 years. Archival photo paper is a term used to define the longevity of a photograph or image on a photo paper and it is a measurement of how long the image will last without losing its colour and without fading or changing its tones. Carmel Louise is not responsible for the method of presentation that the buyer chooses that may damage the archival qualities of the print/ artwork. It is strongly advised that your print/ artwork be professionally framed ASAP with acid free mounts, materials and UV protected glass. Carmel Louise is not responsible for any damage that occurs to the print/ artwork when hung near heating/ cooling vents or in/ near direct sunlight. It is the responsibility of the buyer to maintain the archival qualities of the print/ artwork.

YOUR PRIVACY

At ®Carmellouise.com your privacy is protected and respected while your contact details are kept confidential.  Your information will never be accessible to third parties and will only be used to improve and promote the services of ®Carmel Louise.

COPYRIGHT, TRADEMARK AND RESTRICTIONS OF USE

This website contains material which is owned by ®Carmel Louise, © 2022. All rights reserved. This material includes the content, trademarks and copyright. ®Carmel Louise explicitly reserves all copyright material and trademark in all instances. You are not permitted to reproduce anything contained on this website for the purposes of sale or the use by any third party. ®Carmel Louise reserves the right to take legal action against anyone who breaches these terms.

If you purchase an artwork/ print from ®Carmel Louise, you do not have permission to reproduce this work in anyway. To do so will breach her copyright and trademark which will result in legal action. All purchased materials are for personal use only unless an agreement has been made in licensing provisions.

If you have any questions or concerns about any of the information, terms and conditions contained above, please contact ®Carmel Louise and she will respond within 48 hours.

 ® © Carmel Louise, All Rights Reserved 2021

 Reproduction without written permission from the photographer is prohibited.